Customer Service Management Technical Certificate

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This Technical Certificate is embedded in the Business, Associate of Applied Science in degree program.

This Technical Certificate is for Management, Entrepreneurship, and Administrative Professional Technology students that take ADMN 2308 Administrative Office Management as an elective or required course.

“The associated courses are not designed to transfer to a four-year institution.”

Summary of Required Hours

Fall (12 Credit Hours)

ENGL 1010 - Composition 1 (3 Credit Hours)
BUSN 1305 - Introduction to Business (3 Credit Hours)
BUSN 2380 - Principles of Marketing (3 Credit Hours)
INFS 1010 - Computer Applications (3 Credit Hours) **

Spring (9 Credit Hours)

BUSN 1350 - Sales and Service (3 Credit Hours)
BUSN 2330 - Principles of Management (3 Credit Hours) OR
ADMN 2308 - Administrative Office Management (3 Credit Hours)
BUSN 1310 - Business Communications (3 Credit Hours)

Total Hours (21)

Note:

Management/Entrepreneurship students

Administrative Professional Technology students

Chattanooga State Community College

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Customer Service Management Technical Certificate

Summary of Required Hours

Fall (12 Credit Hours)

Spring (9 Credit Hours)

Total Hours (21)

Note:

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Customer Service Management Technical Certificate

Summary of Required Hours

Fall (12 Credit Hours)

Spring (9 Credit Hours)

Total Hours (21)

Note: