QA 221 - Continuous Improvement & Human Performance Measures3
Course will cover the basic, fundamental and systematic approach to productivity, quality and safety improvement in all types of business. Topics will include why continual improvement is important, defines it in simple terms that relate to organizational success, and how it can be sustained over time. The Five “S” Model will also be emphasized (Sort, Set in Order, Shine, Standardize, & Sustain). Human performance tools will be emphasized. Prereq(s): QA 211, QA 212 [S]
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