Mar 04, 2021  

Student Affairs

Disabilities Support Services
03:08:00 Disabilities Support Services 


  1. Referral Policy
    1. Students may be referred to DSS by an instructor, a staff member, or may selfidentify. Referrals may also come from outside agencies, such as Vocational Rehabilitation, the AIM Center, and Signal Centers.
  2. Procedure for Registering with Disabilities
    1. Chattanooga State and Disabilities Support Services make every effort to inform current and potential students about services for students with disabilities. Statements are included with each course syllabus informing students about services that are available, as well as information provided in the College catalog, Student Handbook, and online. In order to receive services from DSS, a student must self-identify as having a disability with DSS, complete a student data form, and provide appropriate documentation to support the claim of a disability. DSS staff will meet individually with students who self-identify and discuss the need for accommodations and/or modifications in the classroom or for college-sponsored activities.
  3. Documentation of Disability
    1. The student who voluntarily discloses his/her disability must provide recent documentation of the disability. Documentation could include medical findings, psychological, and/or educational assessments. This documentation must include a complete diagnosis, including any appropriate test scores and findings, and how the disability might impact the student in an academic setting. The report should include specific recommendations for accommodations as well as an explanation as to why each accommodation is recommended. If accommodations are not clearly identified in the report, DSS will seek clarification or more information. A disability must limit the student's ability to function on an equal basis in the classroom or related activities in order to receive accommodations.
  4. Grievance
    1. Chattanooga State Community College is committed to providing a quality education experience for all students. Students have access to established procedures for respectfully presenting and addressing their concerns/complaints to the college. If a student with a disability feels he/she has been treated unfairly or discriminated against because of the disability, the student should contact DSS, and the staff there will attempt to resolve the issue by acting as a mediator between the student and the accused party. If the student is not satisfied with this resolution, the student should contact the College's ADA Director to file a complaint. The ADA Director will investigate the situation thoroughly, and may involve the Student Judicial Affairs Specialist in the investigation. Upon completion of the investigation, the student will receive a written description of the investigation and the findings of the ADA Director and a representative from the Office of the Dean of Students, when applicable. If this resolution is not satisfactory, the student should follow the established procedures for complaints/concerns beyond the local college level.

Approved: Executive Staff, 2018
Approved: President's Cabinet, 2018
Approved: President, 2018
Reviewed and Revised by: Student Affairs, 2018