A. Introduction: Chattanooga State Community College Emergency Alert System, Tiger Alert, is an important aspect of ensuring campus safety during emergency situations and when information needs to be quickly communicated with all staff/faculty/students. The purpose of this policy is to establish a standard system usage.

B.  The scope of this policy includes all staff, faculty, adjuncts, students and various other identified people that need to be notified during emergencies, such as Child Development Center parents/guardians and vendors that work on campus. Everyone is automatically signed up for receiving email (Chattanooga State email) notifications and text messages, if information is provided during orientation.   Each individual has the ability to opt-in for other communication avenues such as other cell phone/text and/or other email addresses. Instructions on how to manage Tiger Alert information are located on Tiger Web.

C. Tiger Alerts can be issued for:

1. Emergencies: During emergencies, Chattanooga State Executive Director, Plant Operations is the designated authority for sending out Tiger Alert communication. Chattanooga State President may determine other designated authorities to act in this role as needed.  Any request for sending out a Tiger Alert notice before, during and after an emergency must be approved by the Chattanooga State President in conjunction with Executive Director, Plant Operations.  For further guidance on emergency requirements, please review the Chattanooga State Emergency Plan or Chattanooga State Emergency Notification Procedure.

2. Weather Closing/Delay - The Chattanooga State Director of Environmental Safety is the designated authority for sending out Tiger Alert communication for these types of notices. For further guidance on weather closing/delay notification please review the Chattanooga State Emergency Notification Procedure.  Weather events such as tornadoes constitute an emergency and will be handled as such.

3. Non Emergencies Use: Campus-Wide use of the Tiger Alert System for other types of communication is not appropriate.  Other campus notification systems such as Campus Announcement and/or Exchange distribution lists are in place to provide an avenue for non-emergency communication. At their discretion, the President and Vice Presidents can send emails to the entire campus directly from their email accounts on behalf of themselves or those within their organizations using the Campus.Announcement email account. Please review Technology Division Policy 08:19:00 Campus Email Messages and Announcements located on Tiger Web on how to utilize these options.

4. Organizational Use: Each Vice President has been given the authority to send out alerts using this system for communication to their specific organization only, not to the whole campus. To request individual groups be created, enter a Technology Service Request (located on Tiger Web) and include a list of all individuals to be included and the desired name for the group. If someone other than a Vice President is required to be able to send out alerts using the organization groups, enter a Technology Service Request, list the name of the individual and their A number. Once they have been granted this additional access, the individual will be required to attend a short training meeting given by Technology Division. The individual will be notified of this training by Technology Division.

5. Testing: Annual testing of the whole system in a non-emergency setting is suggested. Testing of individuals to ensure correct information in the system can be completed as necessary.

References:

1. Higher Education Opportunity Act

2. Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act)

3. State of Tennessee Emergency Management Plan (TEMP)

4. Tennessee Board of Regents (TBR) Guideline B-100 Institutional Emergency Preparedness Plan

5.  Emergency Notification Procedure, Rev 1/4/2014

Signature                                                                                                                                            Date Approved

Policy Change

Division Name: Technology Division

Policy Number and Title: 08:23:00 Campus Emergency Alert System

1. Reformatted the whole policy to new format.
2. All pages - Information Technology Services was changed to new division name - Technology Division.
3. Section C, para 1 changed:

        Emergencies: During emergencies, Chattanooga State Executive Director, Plant Operations is the designated authority for sending out Tiger Alert communication. Chattanooga State President may determine other designated authorities to act in this role as needed.  Any request for sending out a Tiger Alert notice before, during and after an emergency must be approved by the Chattanooga State President in conjunction with Executive Director, Plant Operations.  For further guidance on emergency requirements, please review the Chattanooga State Emergency Plan or Chattanooga State Emergency Notification Procedure.

Dr. Rebecca Ashford, President                                                                                                    October 24, 2017

Signature                                                                                                                                            Date Approved

Approved:

Dr. James L. Catanzaro, President,  5/7/2012

 Issued and  Reviewed by: Computer Services, 8/14/2011

                                          Chief, Campus Police, 8/14/2011