Dec 06, 2021  
Chattanooga State Community College - 2021-2022 CATALOG 
    
Chattanooga State Community College - 2021-2022 CATALOG
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BUSN 1350 - Sales and Service

(3)
This course is an introduction to the fundamentals of customer service and selling. Topics may include developing and conveying a positive attitude, identifying buying motives and customer needs, developing and delivering a sales presentation, customer approaches, sales strategies, and cultivating repeat business through service. [F,S] Note(s): College level in reading and writing.


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