CULA 1340 - Dining Room Service(3)
An exploration of table service principles and skills with an emphasis on customer service in a restaurant, The focus will be placed on guest relations, professional communications, order-taking in an a la carte environment, service sequence, point-of-sale systems, cash handling, beginning merchandising, table skills, and dining room preparation. Students will study and engage in critical-thinking topics that are relevant to providing high-quality formal table service and customer service. Contact hours per week: 5. [F,S]
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