Aug 20, 2018  

Academic Affairs

Academic Advising
02:20:00 Academic Advising


  1. The motto for academic advising at Chattanooga State is that of the National Academic Advising Association: "Advising is teaching."  Advisors teach students how to think critically about their academic goals and how to plan the most effective path in reaching them. Advisors help students cultivate the intellectual habits that lead to a lifetime of learning. In addition, Advisors strive to teach students how to behave as citizens who engage in the wider world around them.
  1. At the College, there is an important distinction between advising and registration. Advising is an educational process that teaches students how to best achieve their academic and life goals. Registration is the process of scheduling classes for a specific semester. Registration is completed by the student online using his or her self-serve account.
  1. The responsibility of advising is shared between the faculty and the professional staff advisors in the Educational Planning and Advising Office. Advisors work with each assigned advisee to develop an academic plan using a model of developmental advising. Developmental advising means that the advisor creates a relationship with the student and meets with him or her on a regular basis to discuss progress and goals. Through this relationship, students become empowered to make educated and informed decisions about their future.
  1. The Educational Planning and Advising Office
    1. Also known as the "Advising Center," the mission of the Educational Planning and Advising Office is to create a positive environment for success by helping students establish an ongoing advisor/student relationship and by empowering students to be self-sufficient. A part of Academic Affairs, EP&A is dedicated to serving students by introducing them to college, and providing resources and support for successful and effective educational planning to the entire college community.
  1. Services Provided
    1. Developmental academic advising for Chattanooga State students and prospective students
    2. Financial Aid appeal assistance for students
    3. A resource for faculty with advising questions and issues
    4. Master Advisor Program training and coordination
    5. RI 100 class presentations on Educational Planning and Banner Registration for main and off-campus sites
    6. Advising & Banner workshops for faculty and staff
    7. Informational sessions for students - ex. Transfer Information Sessions
    8. New Student Orientation participation on the main and off-campus sites
    9. Advisor assignments to departments
  1. Students Served
    1. First-time college students
    2. Returning (readmitted) students
    3. Students assigned to faculty but changing majors or can't find faculty advisor
    4. First-semester transfer students
    5. Students taking transitional studies courses
    6.  "Special" status student
    7. Transient students
  1. Staffing
    1. The Director of Educational Planning and Advising has responsibility for advising training of faculty and staff, the dissemination of advising information across campus, and coordination of the Master Advisor program. The Director also has supervisory responsibility for the department's professional advising staff. Both the Director and the Professional Advisors work closely with faculty, staff, and students to cultivate academic success and critical life skills.
  1. The Master Advisor Program
    1. Master Advisors are faculty who, through specialized training, become advising generalists able to advise new students in any major in the credit program. Master Advisors assist the Advising Office in the summer months for an hourly stipend, but also volunteer in the Center during registration and other peek advising times. Master Advisors serve as an advising resource for other faculty in their departments. The training seminar to become a Master Advisor is offered each spring semester.

Approved: Executive Staff, 05/20/09
Approved: President's Cabinet, 05/20/09
Approved: President, 05/20/09
Reviewed and Revised by: Academic Affairs, 03/20/09